WHO LEADS THE WORKSHOP?
Our awesome team; Jose, Leo, Susana, Paloma, Laura, Marta, Nathalia or Irene will lead the sessions, depending on the date or venue you will meet one or the other. All of our staff are DBS checked with a huge experience in teaching Art and childcare. There’s always, at least, one teacher fully trained in paediatric first aid in our camps. Our groups are small, between 12 and 15 children, ensuring all children get the attention and guidance they require. We want to provide high quality activities and personalise the experience so the children can get the most out of it and really learn about Art.
DO I HAVE TO COMPLETE A REGISTRATION FORM?
During the booking you will be able to complete a brief registration form with your contact details and your child’s information.
WHAT CAN/CAN´T BRING TO THE CAMP?
If your children use essential medication please bring it with you ensuring that it has been clearly labelled. Please ensure that at least one member of the staff knows that your child brings medication and directions of use. Children should bring their own lunch and snacks. We provide fruit and snacks (usually vegetarian and nut free). Children are free to bring books or toys to play with or show to their friends. Electronic toys (including phones and tablets) are prohibited during camp hours as we try to engage kids with creative alternatives to screen time.
WHERE CAN I CONTACT THE ORGANISER WITH ANY QUESTION?
You can email us at anytime to firstname.lastname@example.org or give Susana a call/text/whatsapp message 07547879922
WHAT IS INCLUDED IN THE CAMP?
– All art materials
– Tickets to all the activities, art galleries & museums
– Travel expenses during the activities
– Fruit and snacks
LUNCH IS NOT PROVIDED, kids should bring their own packed lunch.
HOW DO I BOOK AND PAY?
Each of our camps and events has its own booking page on our website. You can complete an online booking form and pay online. The instructions are on every payment page but if you have any question please contact Susana (email@example.com)
IS MY REGISTRATION TRANSFERABLE?
We know plans can change, we’ve made it so that you can transfer your ticket either to another person or to a different date if there’s places available. Email Susana for any changes firstname.lastname@example.org
DO YOU ACCEPT CHILDCARE VOUCHERS?
For the time being we are not able to accept these vouchers but we’re working to offer this by 2018.
WHAT IS THE CANCELLATION POLICY?
We can offer refunds if you cancel at least two weeks prior the event, we have a cancellation fee of £10. Refunds may take 5 to 10 days to appear on your statement.
As a small company, we’re afraid we can’t offer refunds less than two weeks before the event unless we can find someone to take your child’s place from our waiting list. You can always transfer your booking to a friend.
DO YOU RUN EVERY HOLIDAY?
Yes we operate throughout all school holidays. Keep an eye on our facebook page or website for updates. You can also suscribe to our monthly newsletter if you want.
WHAT PARENTS SAY ABOUT OUR COURSES?
We have received overwhelmingly positive feedback about Lemon ArtLab from parents and children some of which can be found on our reviews page. We welcome constructive feedback and try to develop all our work in line with what parents, carers and children want. If you have any suggestions please don’t hesitate to get in touch!
Any other questions? Drop us a line at email@example.com